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For guests · For kava bars

Passport redemption is now two taps by staff

Open your Passport offer and hand your phone to staff. Two taps confirm it, so there's no slide and no dead end.

A Passport offer on a guest's phone with the STAFF TAP TO REDEEM button

Passport now redeems the same way as other staff-confirmed offers. There's no slide for the guest to work out, and staff don't need a separate screen.

How it works

  1. Open your Passport at the bar: from the bar's page, the Check-In sheet or your Passport list.
  2. Hand your phone to the kavatender.
  3. Staff tap STAFF TAP TO REDEEM, then Continue. That redeems your shell and checks you in if you haven't already.
The Passport offer with STAFF TAP TO REDEEM
Example bar
The staff confirmation with Cancel and Continue
Staff tap Continue
Shell redeemed
Done

If location gets in the way

If you aren't already checked in, Continue still needs to confirm you're at the bar, so turn on location or check in first. If you've already redeemed at that bar this season, the offer now says so plainly instead of showing a generic error.

For bars

There's nothing to set up if your bar uses the default Staff Required redemption. Your team only needs one habit: if a guest hands you a phone showing STAFF TAP TO REDEEM, tap it, then Continue. Cancel uses nothing, so the shell is still there if someone changes their mind. Guests need the latest version of the app; older versions keep the old slide until they update.

Also improved

  • "Already redeemed at this bar this season" replaces "Pass is not available right now".
  • The same clearer message shows on staff screens.

Where to find it

In the app
Passport › a participating bar's offer

Try it

The app is free for guests. Owners and managers run their bar from the dashboard.

Download the appOpen the dashboard

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