The First Time Guide walks someone who's never had kava from your front door to their first shell, on their own phone. It's free for every bar. This week it got its own page in your dashboard, 30 new drawn posters and a first-time deal that prints onto all of them.
Why we built it
Most people don't know what a kava bar is, or what kava is. That costs you first-timers three ways. Some never come in, because nobody explained it before they walked past. Some figure it out on their own and get the wrong idea. And some try a shell without understanding it, feel nothing, and think it just wasn't for them.
Your kavatenders explain kava over and over, usually mid-rush. Your regulars try, and get it half right. The guide does it every time, the same way, before anyone has to ask.
Set up in about two minutes, or not at all
Open it and it's already on, with your first-timer pick and a QR code ready. A short welcome shows what you can change: kava only or kava and kratom tea, what to order, your chasers. Change nothing and it still works.
Overview shows what it brought in: scans, walk-ins from your window, phones shown and first shells.
30 new posters, made for your window
The Posters tab has 43 posters with your name, your QR code and your deal already on them. Thirty are new and drawn: an eye chart, a caution sign, a WANTED poster, a ransom note. Some go on the window, for people peeking in. Some go on the bar. Each has its own code, so Results shows which one people scan.
A first-time deal, on every poster
Give first-timers a reason to walk in today. Pick a Simple deal your staff honor, or a free Exclusive App Deal guests claim once in the app, which shows you who claimed and how many came back. It goes onto every poster and into the guide as soon as you save.
On Pro: test which deal wins
Not sure "first shell free" beats "first two shells half off"? On Pro, run a Deal test: up to two test deals against your Primary deal, with first-timers split between them. We won't call a winner until each has 30 redeemed guests.
Where to find it
In your dashboard: Growth › First Time Guide. It's also a step in Setup, under Give guests a reason to come.
Also improved
- New owners see Setup first, once, so the go-live steps don't get missed.
- Your dashboard Home has a First-Timer QR card, and the owner app can show your QR full screen.
- What's Kava? posters in Printables now open your First Time Guide.
- The posters are in Printables too, with a First-timer kit and new outside spots in the walk-through.
- The Show my kavatender card now adds a bottle of water to the order.
